The Americans with Disabilities Act (ADA) is a federal law designed to protect the rights of individuals with disabilities to ensure equal access to public goods and services. The ADA applies to nearly all businesses serving the public, regardless of their size. This law imposes a fundamental responsibility upon business owners to make reasonable modifications to their policies, practices, or procedures to prevent discrimination against individuals with disabilities. These modifications are required unless they fundamentally alter the nature of the goods, services, privileges, advantages, or accommodations offered by the business. 

The ADA Amendments Act of 2008 marked a significant turning point in the law’s evolution by expanding its protective scope. This expansion is particularly noteworthy in that individuals with conditions that may not be constant, such as allergies and asthma, may also be afforded protection by the ADA. As a result, business owners must remain vigilant in attending to the needs of individuals with these conditions, acknowledging that their rights and requirements are upheld by the ADA. For business owners, accommodating customers with allergies involves a thoughtful and proactive approach. Here are some steps to consider:

• Review Your Policies: Examine your existing policies and practices to identify potential barriers to customers with allergies. Consider how you can modify these to provide a safer environment.

• Communication: Encourage open communication with customers who have allergies. Be willing to discuss their needs and concerns to find suitable solutions.

• Reasonable Accommodations: Identify and implement reasonable accommodations to ensure safety. These may include designating specific areas as allergy-safe zones, promoting allergen-free options, and providing allergy awareness training for your staff.

• EpiPen Availability: If applicable, consider keeping an EpiPen on-site and ensuring that designated staff members are trained in its proper use.

As a business owner, it is crucial to understand your ADA obligations for customers with allergies and asthma. The skilled attorneys at OVB Law and Consulting, S.C. can help ensure your compliance with the ADA to create an inclusive and accessible environment. Call us at 414-585-0588 for assistance.